A sewer backup is one of the most stressful and hazardous home disasters you can experience. Not only is it messy and damaging, but it can also pose serious health risks if not handled properly. For homeowners in Mason, OH, knowing what to do when a sewer backup strikes can help reduce the impact and speed up recovery. At Kans Water Restoration, we’re here to guide you through the process with fast, reliable, and expert service.
What Causes a Sewer Backup?
Sewer backups typically occur when your home’s main sewer line becomes clogged or overwhelmed. This can be due to tree root intrusion, collapsed pipes, grease buildup, or heavy rainfall overwhelming municipal systems. Whatever the cause, the result is raw sewage backing up through drains, tubs, and toilets—damaging your home and threatening your health.
Step One: Stay Safe and Act Fast
The most important thing to do during a sewer backup is to protect yourself and your family. Sewage contains bacteria, viruses, and other harmful contaminants. Avoid contact with the water, and never attempt to clean it yourself without the proper protective gear.
If it’s safe to access your circuit breaker, shut off the electricity in the affected area. Do not run any appliances or plumbing until the issue is resolved.
Step Two: Call Kans Water Restoration
A sewer backup is not a DIY problem—it requires immediate attention from professionals. Kans Water Restoration has been serving Mason, OH and surrounding communities since 2006. Our experienced team is trained in proper sewage cleanup, water extraction, and structural drying techniques.
We respond quickly to minimize damage, eliminate health risks, and restore your home. With specialized equipment and years of expertise, we ensure that the entire affected area is cleaned, sanitized, and safe.
Step Three: Document the Damage
Before we begin the cleanup, take clear photos or videos of the damage caused by the sewer backup. This documentation is essential when filing a claim with your homeowner’s insurance provider. The more detail you can provide, the easier the claims process will be.
Step Four: Let the Restoration Begin
After a sewer backup, our team handles every step of the recovery process. This includes:
- Safe removal of contaminated water and debris
- Thorough disinfection of all affected areas
- Professional drying and dehumidification
- Mold inspection and remediation, if necessary
- Structural repairs and material replacement
We don’t just clean up—we make sure your home is restored and protected from future issues.
How to Prevent a Future Sewer Backup
While some sewer backups are unavoidable, you can reduce the risk by taking preventive steps:
- Avoid flushing anything other than toilet paper
- Don’t pour grease or oil down the drain
- Schedule routine inspections of your plumbing system
- Install a backwater valve to prevent municipal sewer water from flowing back into your home
Call Kans Water Restoration Today
If you’re dealing with a sewer backup in Mason, OH, don’t wait. The longer you delay, the worse the damage can become. Let Kans Water Restoration handle it professionally, efficiently, and with your safety in mind.
Call us now to schedule service or request a free consultation. We’re here to restore your home and your peace of mind.
